What our clients say

Unknown Which? Trusted Traders Consumer    February 2017

Professionals who really care about their workmanship.Every member of the Ward Brothers team delivered work of exceptional quality. They were punctual conscientious, gave sound advice and were clearly proud of their work. They took all the stress off our shoulders (unlike past tradesmen we have used). We couldn’t have asked for a better result.

Mr H. Grafton Sq, SW4    January 2017
A perfect job. Started and finished on time. Meticulous work by family company gave us the perfect new bathroom. No mess. No fuss. Highest recommendation.

Mrs L. Elms Crescent SW4,    January 2017

The Ward Brothers and team were professional, very clean and tidy, prompt and skilled. The tiling was done to a very high standard. They guided me through the process from start to finish and I would highly recommend them.

Mr J.  Ross Road SE25,  January 2017
I came across Ward Brothers as a Which? recommended local bathroom installation specialist.  I needed a total renovation of my bathroom, and given the small space, also needed inspiration as to how this should be tackled.  Terry had some excellent ideas, and though they did not give me the cheapest quote overall, I had confidence that I would get an excellent product at the end, given their substantial experience and specialism. That confidence was not misplaced. I have been very happy with the dedication, professionalism and  general helpfulness of Terry and his team. They finished the job to a very high standard and ahead of time too.  I’m really pleased with the bathroom!  I can wholeheartedly recommend them to others who are likewise facing a bathroom project and want a reliable company to bring it to life.”

Mr P.  Melville Road. SE22.  November 2016

The Ward brothers have fitted our shower room to a very high standard. Terry and his expert team were very pleasant and professional; fitting a wet room into a tiny awkward space.They kept us informed at every stage and the project went very smoothly, the finish is beyond what we could have imagined. If you want solid and reliable work, these are the people to contact.

Mr F.   Raymead Ave CR7.  October 2016
Wish all workmen were like Ward Brothers!
Love our new bathroom! Ward Brothers fitted our bathroom to a very high standard; we were kept updated on the various stages of work and advised of any unexpected challenges which were quickly and satisfactorily resolved. Terry and team were extremely professional, courteous and indeed thoughtful. Their experience and expertise shone through in the intricate parts of the job, with beautiful, perfect finishing touches. The whole team worked tidily with minimum disruption to us, were very approachable, polite and respectful to our home. Our bathroom is absolutely perfect, if we ever have to move, it’s coming with us! Thank you Ward Brothers.

Mrs K.  Brownsprings Drive SE9.    September 2016
High quality work by great team
Terry and his team (each one a pleasure to work with) designed and installed a completely new bathroom for me and I am delighted with the results. Hard working, considerate, organised and professional, they take pride in their work which is of excellent quality and pay great attention to detail and customer service. Everyone involved was pleasant and helpful and Terry went out of his way to track down special fittings to enable me to have a mirror I had only seen before on and American website, creating a unique finish to the room. The entire project was completed on time with the minimum of inconvenience and was a very good experience in every way.
Highly recommended.

Mrs M.    Eynella Road SE22.    June 2015
What stars! We absolutely love our new bathroom which has been installed and finished to a high standard. Terry and his team were a pleasure to have in our home: tidy, polite, punctual and very hard working. We had problems with receiving our bathroom sink on time from our suppliers, but they were also brilliant about returning at a later date to install.
We highly recommend them!

Posted by unknown Which? Trusted Traders Consumer 18/12/2014
Terry and his team created a lovely shower room for us in our Clapham flat. Although a small space, by getting rid of the bath and having a shower instead, we now have a room we are proud of. The most impressive aspect was that Terry will make suggestions based upon his experience and if you are not sure about anything he will talk it through. We were so impressed we had his team redo our separate loo. A great team!
Highly recommended.

Sarah B.   SW4   February 2014
Ward Brothers were recommended to me. Initially I used them for a new shower room & then for a very challenging bathroom. Terry had some great ideas, particularly for the bathroom which was very difficult given a very low sloping ceiling. The team are very efficient, their work is a very high standard & as such they are much in demand. I would recommend booking early if you want to use their services! I have absolutely no problem in recommending Ward Brothers – they are the complete package

Mrs M.  Pathfield Road SW16  February 2014
The Ward Bothers team provide a top notch service. From design suggestions to build and aftercare, the team delivered on every level. We were lacking inspiration and going to have a straight replacement of our existing family bathroom before we met Terry who suggested an entirely different configuration which works much better for us. I cannot recommend them highly enough.

Mrs I.   Telford Ave SW2  January 2014
We used Ward Brothers for two En-suite shower rooms. One was a refit and the other required construction from scratch with new stud walls, hot and cold supply and drainage. Both were completed to a very high standard and with great care.

Mrs W.    Fitzwilliam Road SW4    January 2014
Ward Brothers were recommended to us by previous customers and by our bathroom suppliers. Their good reputation is well deserved; the team is highly skilled and efficient, courteous and considerate, very good at offering design advice and finding innovative solutions where necessary, and the work is of a very high standard. We were so pleased with our en suite bathroom that we have since had the team back to refit our family bathroom and cloakroom.

Adrian   January 2014
We used Ward Brothers to refit our bathroom and shower room. They were a pleasure to work with – committed to high quality work, full of good advice, and always working in a considerate, efficient way. The work was finished to schedule and on budget. The firm is highly respected and consequently very busy – our advice would be to book them early if you are operating on a tight schedule.

Mrs L.   Culmstock Road. SW11   January 2014
Ward Brothers have installed bathrooms for our whole family over the past 30 years. Their service and workmanship at all times has been absolutely perfect and they have always been particularly helpful over the design and purchasing of unusual tiles and bathroom fittings. The installations have always been carried out with the minimum disruption and mess. In fact, it has been a pleasure having them in the house(s).
I cannot recommend them too highly.

Mr L.     Links Road KT17   January 2014
Ward Brothers came highly recommended and very much lived up to their reputation. The two brothers and their team know their trade well. Always on time, extremely tidy and full of sensible ideas. They completed the contract on time and we have recommended them to other friends who have been equally impressed. We were very happy to pay just that little bit extra in the knowledge that we would receive excellent service and a quality performance all round.

Mrs L.   Killiser Ave SW16   June 2016
We’re so pleased with the bathrooms and have been really impressed with how tidy the chaps have been throughout!

Mrs S.  Althorpe Road SW17    January 2016
Hello Terry
We just wanted to thank you and your amazing team for doing such a fantastic job with our two wetrooms. You and the lads  were really easy to work with and we appreciated the very high standards that the boys adhere to. To say we are delighted is an understatement as we don’t have enough words to thanks you enough.

Mrs M.  Bennerley Road,SW11   September 2008
Dear Terry, Brian, Jamie
A big thank you for creating such an amazing and luxurious en suite bathroom for me. It is everything I had hoped for and more.
bennerley2aI could not recommend your team highly enough and the job was without doubt the best workmanship we have had in our house.
Everyone was a pleasure to work with across all aspects of the job; from the initial quote to the start of the job, on site work, design ideas, discussions throughout the work, fitting and the closing of the job. The work was finished to time to spec and every day the house was kept neat and tidy.
Jamie – the tiling (with not easy tiles !) is amazing. Brian, your design ideas and fitting are absolutely perfect.
Cannot wait for you to start work on the next bathroom and create our downstairs wc.
Many thanks

castello3Mr & Mrs G.  Clive Road SE21 September 2008
Dear Terry,
We are writing to say how pleased we are with our new bathroom and to thank you and you colleagues for doing a really excellent job.
We’ve been very impressed not only by the quality of the work but also by the organisation of the project as a whole (especially when problems such as the faulty bath had to be dealt with!). We also appreciated the advice and suggestions throughout the installation ensuring that our new bathroom is everything we could have hoped for.
We’ll have no hesitation in recommending you to friends.

Dr DW Hughes C Eng, FRAeS, MIMechE, Grafton Square London SW4  April 2003
Dear Mr Ward
Some two months have passed since you carried out the extensive work in our bathrooms. This included new power showers, a new bath, re-tiling and re-decoration. You found during the course of the work that a new hot water tank was required.
I have nothing but praise for the wholly professional way in which you carried out this work.
• Work was started on the date agreed and was completed without break.
• The emergency additional work was organised and carried out within the overall programme.
• Your workmen were skilled, cheerful and respected the house, clearing up at the end of each day.
• Minor issues subsequent to completion were attended to immediately.
• There were no hidden charges.
Yours was not the cheapest quotation we received, and we asked you to carry out the work based on the recommendation of others. We were wise, and I am more than happy for you to use this letter should you need to commend yourselves to new customers.
But most of all, we wish to thank you for a really good job, well done.


murray4Mr P.  Rossiter Road, SW12  November 2000
May I take this opportunity to thank you for the professional, efficient and courteous service you provided us. We are both so pleased with our new bathroom and cannot believe the transformation, it looks fantastic. I would not hesitate to recommend you to friends in the future.

Mrs A.  Clapham Common Westside SW4  May 2001
Dear Terry & Brian – Just a note to thank you very much for the work you have recently completed for us, the bathroom looks stunning. I particularly want to thank you for the way the house was left tidy at the end of each day and for taking such care of the other items of furniture etc. in the house.

Mr L.  Blandfield Road, SW12  November 1994
Just a short note to thank you, Brian and your colleagues for the work you did on my bathrooms. I am very pleased indeed with the result and I feel it is money well spent, which for me is a rare occurrence. I was impressed too with the manner in which the work was carried out and the care which was taken, given the considerably difficult working conditions.

Mrs R. Broxash Road, SW11  June 1998
I am writing on behalf of my husband and I, to thank you for the wonderful job you carried out on our bathroom and shower room. We found the team both professional and friendly. The work was done in a clean efficient and timely manner and I would have no hesitation in recommending your services to others.


Bathroom by Ward Brothers, Broxash RdMrs P. The Chase, SW4  August 1997
Just wanted to tell you that we are extremely happy with our new power shower. Excellent pressure, a very neat looking kit and a very efficient job. Many thanks.


Mrs H. Romberg Road, SW17  November 2001
The new shower was wonderful when I tried it out, absolutely worth all the effort. Thank you also for being so pleasant to have around the house.

Mrs H. Romberg Road, SW17  November 2016
It is all looking so lovely, thank you again for everything; it’s been such a good experience and a pleasure having you here again.

Mrs H.  Gosberton Road, SW12  March 1992
I would just like to take this opportunity to thank you and your team for another excellent job. Completed to specification and with the minimum of disruption.

Mrs H. Alderbert Terrace, SW8  April 1996
I just wanted to thank you for all the work you carried out here recently and for acting so quickly in getting it all done. We are very pleased with everything that you did and the heating and shower systems all seem to be working beautifully. No doubt we will be in touch again.